Last updated: July 2026
1. Introduction
Dextra Remedial Solutions & Resourcing (“DRS”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with this website (drsresourcing.com) and our labour hire and remedial construction services, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Personal Information We Collect
Depending on how you interact with us, we may collect:
- Contact details — name, email address, phone number, company name, and location, when you submit a “Request Workers” enquiry or a general contact form.
- Candidate/worker information — first and last name, ABN (where the worker operates under one), phone number, email address, visa status or work rights in Australia, current location, years of construction experience, trade qualifications, availability, licences and certifications (e.g. White Card, Working at Heights, EWP, forklift licence), and your CV/resume, when you apply for work through our Careers page.
- Technical information — such as browser type, device information, and pages visited, which may be collected automatically through cookies (see our Cookie Policy).
We only collect information that is reasonably necessary for the purposes described in this policy.
3. How We Collect Personal Information
We collect personal information directly from you when you:
- Submit a “Request Workers” enquiry as a business;
- Apply for work or register your details through our Careers page;
- Contact us through a form on this website;
- Correspond with us by phone or email.
4. How We Use Your Personal Information
We use personal information to:
- Match candidates to suitable labour hire and construction opportunities;
- Respond to business enquiries and provide quotes for labour hire and remedial construction services;
- Verify licences, certifications, and work rights relevant to a role;
- Communicate with you about our services, your application, or your enquiry;
- Improve this website and our services;
- Comply with our legal obligations.
5. How We Store and Disclose Your Information
Personal information submitted through this website is stored securely within our website’s database and, for candidate applications, may also be recorded in a secured internal spreadsheet accessible only to authorised DRS personnel, to help us manage and match candidates efficiently.
We do not sell your personal information. We may disclose personal information to:
- Our staff and authorised personnel, on a need-to-know basis;
- Builders, contractors, or businesses seeking labour hire services, where relevant to placing you in a role (candidate information only, and only as needed to facilitate a placement);
- Service providers who help us operate this website and manage our data (such as website hosting and form-management providers), who are only permitted to use your information to provide services to us;
- Government or regulatory bodies, where required by law.
Some of our service providers may store or process information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information continues to be protected in a manner consistent with the Australian Privacy Principles.
6. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure, including restricting access to authorised personnel only. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Access and Correction
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.
8. Cookies
This website uses cookies to improve your browsing experience. For details on the types of cookies we use and how to manage them, please see our Cookie Policy.
9. How to Make a Complaint
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below so we can investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Dextra Remedial Solutions & Resourcing
Email: admin@drsresourcing.com
Phone: +61 411 432 261
Servicing all of Australia